Many property owners are unaware that they have the right to hire public adjusters for professional assistance with insurance claims after property damage. At NFA – National Fire Adjustment Co., we help maximize your claim and reduce your stress during the recovery process.
Here are answers to the most frequently asked questions from our clients:
How Can NFA Help Me?
NFA works exclusively for you, not your insurance company. When you're overwhelmed after a loss, our experienced public adjusters manage the complex, time-consuming work required to prepare and submit your claim.
A standard fire insurance policy includes hundreds of stipulations and ever-changing endorsements. It also demands intricate documentation like inventory valuations and property assessments. With nearly a century of experience, NFA understands how to navigate the process efficiently to help expedite your claim payment.
We handle all residential losses and have managed commercial claims exceeding $100 million.
What Does NFA’s Public Adjusting Team Do?
Our licensed public adjusters serve as your advocate. We manage your claim from start to finish, including:
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Site inspection and damage assessment
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Inventory documentation and valuation
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Policy interpretation and coverage analysis
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Estimating replacement costs
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Submitting and negotiating the claim
Our goal is to ensure you receive the maximum possible settlement in the shortest amount of time.
Does NFA Handle Other Types of Damage Besides Fire?
Yes. NFA assists with a wide range of insured property losses, including:
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Water damage
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Hurricanes
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Smoke and fire
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Windstorms
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Explosions
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Frozen pipes
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And more
How Is My Actual Loss Determined?
We begin with a joint walkthrough of your property. Our team conducts a thorough physical inventory, obtains professional appraisals, and ensures all policy requirements are met. This process is essential to securing a fair and accurate settlement.
Will I Be Kept Informed During the Process?
Absolutely. Communication is a key part of our service. Our consultants provide regular updates and remain available to answer your questions throughout the claim process.
What’s the Difference Between Public, Independent, and Staff Adjusters?
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Licensed Public Adjusters work for you, the policyholder, advocating on your behalf.
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Independent Adjusters are contracted by insurance companies for specific claims.
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Staff Adjusters are employees of insurance companies and work solely in the company’s best interest.
NFA's licensed public adjusters always represent your interests.
Can I Prepare My Own Claim?
You can—but insurance claims involve legal language, policy nuances, and financial calculations that can be overwhelming. NFA’s adjusters have specialized training and decades of experience in maximizing settlements and avoiding delays.
Why Choose NFA?
Founded in 1922, NFA is the largest public adjusting firm in North America, having handled more than 50,000 claims. Our team operates with the highest ethical and professional standards, as recognized by the National Association of Public Insurance Adjusters (NAPIA).
How Much Does NFA Charge?
We work on a success-based model—a modest percentage of your final settlement. No payment is required unless we successfully resolve your claim. Our clients typically receive significantly higher settlements with our support than they would on their own.
Contact NFA Today for a Free Policy Review
If you’ve suffered property damage or have questions about your insurance coverage, we’re ready to help.
Call NFA at 800.790.2622 for a free policy review or visit www.nfaco.ca to connect with a licensed public adjuster today.